Serving Clients Full Circle

Writings by Randall

Posts tagged Retention
The High Cost of Losing a Fundraiser — and Why We Need Solutions Now

Fundraiser burnout isn’t just a staffing issue—it’s a strategic crisis with long-term consequences. As seasoned gift officers exit, organizations face lost relationships, stalled momentum, and weakened donor confidence. The emotional labor that drives great fundraising must be acknowledged and supported, not silently exploited. If nonprofits are built on trust, then protecting the people who nurture that trust is not optional—it’s essential.

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The Continuing Priority of Stewarding Donors - Why Likelihood Eclipses Capacity

As donor participation rates continue to decline, stewardship has become a financial necessity, not a luxury. The Chronicle of Philanthropy underscores what many in the sector already know: building long-term donor relationships matters more than chasing one-time gifts. Nonprofits that focus on likelihood—consistent engagement and emotional connection—will unlock far greater lifetime value than those relying solely on wealth metrics. In today’s landscape, failing to invest in stewardship isn’t just shortsighted—it’s a costly mistake.

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